top of page

EDGE Academy Workshop:

Navigating Workplace Conflict in the Modern Era

Image by LinkedIn Sales Solutions
Image by Redd

This introductory session seeks to: 

  • Identify sources of interpersonal conflict by examining the choice of communication channels, including social media, electronic and face-to-face feedback processes, supervision, employee relations, manager's presence, the organizational culture, and unmet multigenerational needs

  • Equip participants with ways to de-escalate and resolve emerging conflicts.

  • Promote ways to grab opportunities to arrest discrimination and unfair practices.  

Image by Christina @ wocintechchat.com

The importance of communication is highlighted increasingly as an essential skill in job applications. Here’s one example: “Superior communication, interpersonal skills, and ability to prioritize the highest activity; Ability to effectively communicate with and present to C-level execs.”

Here is another that captures the need for technical and functional communication skills: “Advance knowledge and understanding of best practices with a wide range of communication platforms and tools, including digital and social media platforms and strategies.”

This workshop speaks to those issues. It introduces dynamics of public speaking, audience analysis and expectation, organizational and personal image management, speaker apprehension, and Internet tools for collaboration and agile communication.


Participants will increase their assertiveness and communication effectiveness and become familiar with professional protocol when conducting and presenting in meetings in person, virtually, and in public.

You will learn how to structure your speeches and frame them to be culturally sensitive, inclusive, and respectful, informative, persuasive, and entertaining for various occasions.

ECG Edge Academy.png
bottom of page